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Long Term Effect on Professionals' Knowledge, Practice and Attitudes towards User Involvement Four Years after
Marit By Rise1, Aslak Steinsbekk1
1Department of Public Health and General Practice, Norwegian University of Science and Technology, Trondheim, Norway.
Plos One
|March 15, 2016
Summary
A four-year study found that a development plan improved mental health professionals' knowledge and practice regarding user involvement. This indicates that long-term effects of patient participation initiatives take time to manifest in healthcare professionals.
Area of Science:
- Healthcare Management
- Mental Health Services Research
- Patient Engagement
Background:
- Healthcare organizations face increasing demands for user involvement in treatment and administration.
- Professional attitudes and practices are crucial for successful user involvement initiatives.
- Previous 16-month assessments showed no impact of a user involvement development plan on mental health professionals.
Purpose of the Study:
- To investigate the long-term effects of a user involvement development plan on mental health professionals' knowledge, practice, and attitudes after four years.
- To assess the sustained impact of organizational interventions aimed at enhancing patient participation.
Main Methods:
- A non-randomized controlled study was conducted across three mental health hospitals in Central Norway.
- An intervention group received a comprehensive development plan including a patient education center and user office.
- A control group from two other hospitals received no intervention; all professionals completed the Consumer Participation Questionnaire (CPQ) over a four-year period.
Main Results:
- The development plan led to improvements in professionals' knowledge of user involvement activities.
- Specific aspects of professionals' practice, particularly information provision to service users, were enhanced.
- The plan potentially increased awareness regarding the involvement of next of kin.
Conclusions:
- This is the first controlled study examining the long-term impact on professionals from implementing a user participation development plan in a mental health setting.
- The observed increase in effects between 16 months and four years suggests that complex interventions for patient participation require extended periods to show measurable outcomes in professionals.
- Further long-term research is necessary to fully understand the temporal dynamics of such interventions.
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