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Understanding User Reactions and Interactions With an Internet-Based Intervention for Tinnitus Self-Management:
Kate Greenwell1, Magdalena Sereda, Neil Coulson
1National Institute for Health Research (NIHR) Nottingham Hearing Biomedical Research Unit, Nottingham, United Kingdom. msxkg1@nottingham.ac.uk.
JMIR Research Protocols
|March 25, 2016
Summary
This study protocol outlines an investigation into the Tinnitus E-Programme, an internet-based intervention for tinnitus management. Findings will help optimize the program for better tinnitus self-management and future effectiveness evaluations.
Area of Science:
- Digital Health
- Psychological Interventions
- Tinnitus Management
Background:
- Tinnitus significantly impacts quality of life, with psychological therapies offering benefits but facing accessibility challenges.
- Internet-based interventions present a scalable solution to improve access to psychological support for tinnitus.
- Limited evidence exists on the acceptability and efficacy of these digital interventions, necessitating process evaluations.
Purpose of the Study:
- To describe a study protocol examining user experiences with the Tinnitus E-Programme.
- To explore reactions and interactions of past, current, and new users with the internet-based tinnitus self-management program.
Main Methods:
- Two parallel mixed-methods studies involving different user populations.
- Study 1: Online survey for past and current users' perspectives.
- Study 2: Interviews and relaxation logs with new users to assess skill implementation.
Main Results:
- Study 1 is recruiting, targeting completion in June 2016 (36 participants recruited).
- Study 2 was completed in November 2015 (12 participants).
Conclusions:
- Results will inform the optimization of the Tinnitus E-Programme.
- Findings will guide future research on the program's effectiveness as a tinnitus therapy.

