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Does classroom-based crew resource management training have an effect on attitudes between doctors and nurses?
Christina K W Chan1, Hang-kwong So1, Wing-yiu Ng1
1Multidisciplinary Simulation and Skills Centre, Queen Elizabeth Hospital, Hong Kong.
Crew resource management (CRM) training positively impacted healthcare professionals' attitudes, particularly nurses, showing significant shifts in 20 of 22 survey items. This teamwork training is feasible and acceptable in hospital settings.
Area of Science:
- Healthcare Education
- Patient Safety
- Teamwork and Communication
Background:
- Crew Resource Management (CRM) training is crucial for enhancing teamwork and communication in healthcare.
- Understanding healthcare professionals' attitudes towards CRM training is essential for effective implementation.
Purpose of the Study:
- To evaluate participant reactions and attitudes towards classroom-based CRM teamwork training.
- To compare pre- and post-intervention attitudes using Likert responses.
- To explore attitude differences among various healthcare professionals.
Main Methods:
- A 4-hour CRM classroom-based training program was delivered to 240 frontline healthcare professionals.
- Participants completed a 22-item human factors attitude survey pre- and post-training.
- Paired samples t-test analyzed differences in survey scores.
Main Results:
- 167 professionals completed the training, with 164 finishing the survey (139 nurses, 25 doctors).
- Nurses showed significant attitude shifts in 20 of 22 items (p <0.05), while doctors showed shifts in 9 items.
- Nurses valued the training experience more highly than doctors.
Conclusions:
- Classroom-based CRM training positively influenced frontline healthcare professionals' attitudes.
- The training program is feasible and acceptable, especially for nurses, in a public hospital setting.
- CRM training can be effectively implemented to improve teamwork and attitudes in healthcare.
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