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Connecting Families: A Pediatric IBD Center's Development and Implementation of a Volunteer Parent Mentor Program
Amy Donegan1, Brendan Boyle, Wallace Crandall
1*Division of Gastroenterology, Nationwide Children's Hospital, Columbus Ohio; and †Department of Volunteer Services, Connecting Families Program, Nationwide Children's Hospital, Columbus, Ohio.
Insights
A volunteer parent mentoring program effectively supports families with pediatric inflammatory bowel disease (IBD). This initiative, requiring minimal resources, rapidly expanded to assist over 300 children and their families.
Area of Science:
- Pediatric Gastroenterology
- Chronic Illness Support
- Patient Advocacy
Background:
- Inflammatory Bowel Disease (IBD) affects over one million people in the US, with 20-25% being children.
- Pediatric IBD often presents with more severe and extensive disease compared to adult cases.
- Families of children with chronic illnesses like IBD experience significant emotional distress and a lack of structured healthcare support.
Purpose of the Study:
- To describe the feasibility and implementation of a volunteer parent mentoring program for pediatric IBD.
- To address the unmet support needs of families navigating a new pediatric IBD diagnosis.
- To evaluate the expansion of a patient-focused program to a hospital-wide initiative.
Main Methods:
- Development and implementation of a volunteer parent mentoring program.
- Recruitment and training of parent mentors with lived experience in IBD.
- Matching trained mentors with newly diagnosed pediatric IBD patients and their families.
- Program expansion from an IBD-specific focus to a hospital-wide model.
Main Results:
- The volunteer parent mentoring program was successfully developed and implemented.
- The program rapidly expanded within two years, involving over 200 mentors.
- More than 300 pediatric IBD patients and their families were matched with mentors.
- The program demonstrated feasibility with minimal additional resources.
Conclusions:
- Trained parent mentors provide a valuable support system for families of children with IBD.
- Volunteer mentoring programs can be effectively implemented and scaled within healthcare settings.
- This model addresses critical psychosocial needs of families dealing with pediatric chronic illness.
Abstract:
It is estimated that over one million people are living with inflammatory bowel disease (IBD) in the United States and that 20-25% of those are children. Pediatric IBD presents with more severe and extensive disease when compared to adults. As with all pediatric chronic illnesses, the patient as well as their parents and siblings are impacted by this diagnosis. Parents often feel afraid, isolated, stressed, angry, guilty, and overwhelmed when their child is diagnosed. Often, there is lack of structured support systems within the healthcare system to meet the complex needs of these families and they are often looking for support outside of the medical setting. Utilization of trained parent mentors as a source of support to newly diagnosed families is one method of addressing these needs. With minimal additional resources, we describe the feasibility of the development and implementation of a volunteer, parent mentoring program that went from an IBD-patient focused program to one that rapidly expanded to a hospital-wide program involving more than 200 mentors matched to over 300 mentees within a 2-year period.
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