Connecting Families: A Pediatric IBD Center's Development and Implementation of a Volunteer Parent Mentor Program

Amy Donegan1, Brendan Boyle, Wallace Crandall

  • 1*Division of Gastroenterology, Nationwide Children's Hospital, Columbus Ohio; and †Department of Volunteer Services, Connecting Families Program, Nationwide Children's Hospital, Columbus, Ohio.

Insights

A volunteer parent mentoring program effectively supports families with pediatric inflammatory bowel disease (IBD). This initiative, requiring minimal resources, rapidly expanded to assist over 300 children and their families.

Area of Science:

  • Pediatric Gastroenterology
  • Chronic Illness Support
  • Patient Advocacy

Background:

  • Inflammatory Bowel Disease (IBD) affects over one million people in the US, with 20-25% being children.
  • Pediatric IBD often presents with more severe and extensive disease compared to adult cases.
  • Families of children with chronic illnesses like IBD experience significant emotional distress and a lack of structured healthcare support.

Purpose of the Study:

  • To describe the feasibility and implementation of a volunteer parent mentoring program for pediatric IBD.
  • To address the unmet support needs of families navigating a new pediatric IBD diagnosis.
  • To evaluate the expansion of a patient-focused program to a hospital-wide initiative.

Main Methods:

  • Development and implementation of a volunteer parent mentoring program.
  • Recruitment and training of parent mentors with lived experience in IBD.
  • Matching trained mentors with newly diagnosed pediatric IBD patients and their families.
  • Program expansion from an IBD-specific focus to a hospital-wide model.

Main Results:

  • The volunteer parent mentoring program was successfully developed and implemented.
  • The program rapidly expanded within two years, involving over 200 mentors.
  • More than 300 pediatric IBD patients and their families were matched with mentors.
  • The program demonstrated feasibility with minimal additional resources.

Conclusions:

  • Trained parent mentors provide a valuable support system for families of children with IBD.
  • Volunteer mentoring programs can be effectively implemented and scaled within healthcare settings.
  • This model addresses critical psychosocial needs of families dealing with pediatric chronic illness.

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