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Published on: September 5, 2025
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Quitline Activity in China
Jijiang Wang1, Yi Nan, Yan Yang
1Tobacco Control Office, Chinese Center for Disease Control and Prevention, Beijing, China
Asian Pacific Journal of Cancer Prevention : APJCP
|April 26, 2016
Summary
China
Area of Science:
- Public Health
- Health Services Research
- Tobacco Control
Background:
- China initiated a quitline service in 2004 to aid smokers in quitting.
- Two models exist: National Quitline (cessation only) and 12320 Hotline (integrated public health service).
- The 12320 Hotline Model is adopted in 28 provinces, using a 4-call counseling protocol.
Purpose of the Study:
- To evaluate the effectiveness and identify constraints of China's quitline services.
- To inform strategies for improving smoking cessation support in China.
Main Methods:
- Analysis of the implementation and outcomes of the National Quitline and 12320 Hotline models.
- Review of the standard 4-call counseling protocol used by the 12320 Hotline.
Main Results:
- The 12320 Hotline Model achieves a three-month abstinence rate of approximately 20%.
- A significant constraint is that most smokers attempting to quit do not utilize cessation help or quitline services.
Conclusions:
- Quitline services in China face challenges due to low uptake among quitting smokers.
- Effective advocacy campaigns are needed to promote quitline utilization.
- Developing diverse protocols for different subpopulations is recommended to enhance service delivery.
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