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Updated: Mar 22, 2026

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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
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A collaborative case study: The Office of Native Medicine.
Summary
This case study highlights a patient-centered care model at Chinle Comprehensive Health Care Facility. It integrates traditional tribal practitioners to address health disparities and improve care for diverse populations.
Area of Science:
- Health Services Research
- Cultural Competence in Healthcare
- Indigenous Health Systems
Background:
- Persistent health disparities among racial and ethnic groups necessitate improved healthcare delivery.
- Cultural competence is crucial for addressing unique patient needs beyond immediate medical issues.
- Patient care must encompass health literacy, beliefs, behaviors, and cultural practices.
Purpose of the Study:
- To describe a patient-centered care model implemented at the Chinle Comprehensive Health Care Facility.
- To showcase the integration of traditional tribal practitioners into a healthcare setting.
- To provide a model for improving healthcare delivery in diverse communities.
Main Methods:
- Case study methodology.
- Description of a patient-centered care model.
- Integration of traditional tribal practitioners into hospital and clinical services.
Main Results:
- Development of a unique patient-centered care model at Chinle Comprehensive Health Care Facility.
- Successful incorporation of traditional tribal practitioners as part of clinical resources.
- A framework for culturally sensitive healthcare delivery in an Indigenous community.
Conclusions:
- Integrating traditional healers can enhance culturally competent healthcare delivery.
- Patient-centered models are effective in addressing health disparities.
- The Chinle model offers a replicable approach for diverse healthcare settings.
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