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Updated: Mar 22, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
1Jo Ann Brooks is system vice president in the quality department at Indiana University Health in Indianapolis. Contact author: jbrooks@iuhealth.org. The author has disclosed no potential conflicts of interest, financial or otherwise.
This column offers a nursing viewpoint on new hospital quality measurements. Future articles will explore quality indicators and nurses' roles in meeting healthcare reform and Medicare benchmarks.
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