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Implementation of Online Veterinary Hospital on Cloud Platform
Tzer-Shyong Chen1, Tzer-Long Chen2, Yu-Fang Chung3
1Department of Information Management, Tunghai University, Taichung, Taiwan.
This study introduces a cloud-based veterinary platform using QR codes to improve pet healthcare management and owner communication. It enhances veterinary services, enabling better record access and personalized marketing in a competitive pet market.
Area of Science:
- Veterinary Medicine
- Information Technology
- Business Management
Background:
- The pet market presents significant commercial opportunities, driving the growth of veterinary hospital businesses.
- The veterinary sector faces intense competition and a complex service channel environment.
- Integrating information technology is crucial for developing advanced veterinary hospital services.
Purpose of the Study:
- To develop an integrated veterinary hospital cloud service platform utilizing QR Code and cloud technology.
- To enhance pet medical services, hospital management, and owner engagement.
- To address the challenges of inter-regional veterinary inspections and information accessibility.
Main Methods:
- Application of QR Code technology for unique pet identification and data labeling.
- Development of a cloud service platform for centralized veterinary information management.
- Integration of interactive features for pet owners and veterinarians.
Main Results:
- The platform facilitates seamless access to pet medical records across different veterinary hospitals via exclusive QR Codes.
- It enables effective communication between pet owners and veterinarians, including disease information and healthcare advice.
- Veterinary hospitals can implement targeted marketing and service reminders, fostering individualized customer engagement.
Conclusions:
- The cloud service platform enhances veterinary inspection efficiency and information sharing.
- It empowers pet owners with knowledge and direct communication channels.
- The integrated approach offers a competitive solution for veterinary businesses, promoting profitability and industry alliances.
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