Process Improvements to Reform Patient Flow in the Emergency Department

Shawn D Whatley1, Alexander K Leung2, Marko Duic3

  • 1Author of No More Lethal Waits - 10 Steps to Transform Canada's Emergency Departments, BPS Books, Toronto, 2016. He served as physician leader (aka medical program director) of the Emergency Medicine Program at Southlake Regional until 2014. Shawn is a lecturer in the Department of Family and Community Medicine, University of Toronto, and assistant clinical professor (adjunct) in the Department of Family Medicine, McMaster University.

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