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The barriers to effective communication also include cultural barriers, semantic barriers, gender barriers, and time constraints.
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The Adventures of Fundi Intervention Based on the Cognitive and Emotional Processing in Attention Deficit Hyperactive Disorder Patients
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Priming professionals for a complex communication environment: Findings from a pilot study.

Ashley Kay Childers1,2, Laura Cole1, Genevieve Lyons3

  • 1a South Carolina Hospital Association , Columbia , South Carolina , USA.

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Summary

An interactive game improved healthcare communication awareness among professionals. The activity highlighted communication barriers and opportunities for enhancement in patient care transitions.

Keywords:
Active learningcommunicationcomplexityhealth and social careicebreakerinterprofessional learningteamwork

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Area of Science:

  • Healthcare communication
  • Interprofessional education
  • Patient safety

Background:

  • Complex healthcare environments face communication challenges due to time pressure, distractions, and jargon.
  • Technical solutions are often prioritized over communication improvements for patient care.
  • Effective communication, particularly during care transitions, is crucial for patient outcomes.

Purpose of the Study:

  • To describe an interprofessional icebreaker activity designed to enhance communication awareness in experienced healthcare professionals.
  • To explore the impact of an engaging activity on participants' perspectives regarding communication in care transitions.
  • To demonstrate how innovative methods can foster new ways of considering communication needs.

Main Methods:

  • An interprofessional game was developed as an icebreaker activity.
  • The game incorporated unexpected content (veterinary care), rapid message cycling, and distractors.
  • Participants were experienced healthcare professionals.
  • Post-intervention evaluations were conducted.

Main Results:

  • The activity successfully raised awareness of communication problems in healthcare.
  • Participants reported viewing care transition communications in new ways.
  • The activity illustrated opportunities for communication improvement at peer-to-peer and patient levels.
  • The intervention was effective in creating openness to new communication strategies.

Conclusions:

  • This interprofessional activity effectively illustrates communication barriers in an engaging manner.
  • The game provides a novel approach to prime healthcare professionals on communication needs.
  • The findings suggest that interactive methods can highlight communication improvement opportunities across multiple levels of care.
  • The activity demonstrates the value of addressing communication gaps beyond technical solutions.