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Implementing a Nurse Manager Profile to Improve Unit Performance
Mary E Krugman1, Carolyn L Sanders
1Author Affiliations: Independent Consultant (Dr Krugman), Denver, Colorado; System VP and CNO Patient Services (Dr Sanders), University of Colorado Health, and Hospital, Aurora.
Abstract:
Nurse managers face significant pressures in the rapidly changing healthcare environment. Staying current with multiple sources of data, including reports that detail institutional and unit performance outcomes, is particularly challenging. A Nurse Manager Customized Profile was developed at a western academic hospital to provide a 1-page visual of pertinent data to help managers and director supervisors focus coaching to improve unit performance. Use of the Decisional Involvement Scale provided new insights into measuring manager performance.
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