Jove
Visualize
Contact Us
JoVE
x logofacebook logolinkedin logoyoutube logo
ABOUT JoVE
OverviewLeadershipBlogJoVE Help Center
AUTHORS
Publishing ProcessEditorial BoardScope & PoliciesPeer ReviewFAQSubmit
LIBRARIANS
TestimonialsSubscriptionsAccessResourcesLibrary Advisory BoardFAQ
RESEARCH
JoVE JournalMethods CollectionsJoVE Encyclopedia of ExperimentsArchive
EDUCATION
JoVE CoreJoVE BusinessJoVE Science EducationJoVE Lab ManualFaculty Resource CenterFaculty Site
Terms & Conditions of Use
Privacy Policy
Policies

Related Concept Videos

Communication01:28

Communication

13.8K
Sharing information, concepts, and emotions to foster mutual understanding is communication. The sender, recipient, and transaction must be considered in this manner. The sender is the person who shares the message, the recipient is the person who receives and understands the message, and the transaction is the method used to deliver the message and the variables that affect the communication's context and surroundings. The nurse-client connection is built on therapeutic communication.
13.8K
Nursing Clinical Information System01:27

Nursing Clinical Information System

1.4K
Nursing Clinical Information System (NCIS)
A Nursing Clinical Information System (NCIS) is a specialized type of healthcare information system tailored to meet the unique needs of nursing practice. It incorporates the principles of nursing informatics to streamline information management and improve the quality of care delivery.
Critical attributes of NCIS include:
1.4K
Data Collection by Survey01:07

Data Collection by Survey

9.5K
The systematic method of obtaining and analyzing accurate information of a population is called data collection. A survey is a standard method of data collection that involves collecting information from a target human population about their experience, opinion, or knowledge of a product, service, or process. The responses are recorded and interpreted. The most common survey examples are written questionnaires, face-to-face or telephonic conversations, focus groups, and electronic (e-mail or...
9.5K
Data Validation01:03

Data Validation

7.2K
Data validation is an essential part of a comprehensive assessment. Validation is confirming or verifying and opening the door to gathering more assessment data as it clarifies vague or unclear data. The process of checking and verifying the collected information is called data validation. The primary purpose of data validation is to ensure data is as free from error, bias, and misinterpretation as possible.
Nursing assessment guides are generally based on holistic models rather than medical...
7.2K
Health Information Technology and Healthcare Information System01:30

Health Information Technology and Healthcare Information System

3.6K
Health Information Technology (HIT)
Health Information Technology, commonly called HIT, integrates advanced information systems and technology in healthcare settings. Its primary functions include:
3.6K
Contact Angle01:13

Contact Angle

27.8K
When a solid is dipped inside a liquid, the liquid surface becomes curved near the contact. For some solid–liquid interfaces, the liquid is pulled up along the solid, while for others, the liquid surface is convex or depressed near the solid surface. This phenomenon can be explained using the concept of cohesive and adhesive forces.
The adhesive force is the molecular force between molecules of different materials, that is, between the molecules of the solid and the liquid. The cohesive...
27.8K

You might also read

Related Articles

Articles linked to this work by shared authors, journal, and citation graph.

Sort by
Same author

Can ICER bring cost-effectiveness to drug prices?

Managed care (Langhorne, Pa.)·2019
Same author

A Mismatch Made in America.

Managed care (Langhorne, Pa.)·2019
Same author

Direct Contracting: Walmart Came a-Calling. Emory Answered.

Managed care (Langhorne, Pa.)·2019
Same author

Staying Mad: Walmart Gets Even-by Contracting Directly.

Managed care (Langhorne, Pa.)·2019
Same author

Prognosis? Misdiagnosis! The High Price of Getting It Wrong.

Managed care (Langhorne, Pa.)·2019
Same author

SOME DOCTORS FIND STRENGTH IN NUMBERS.

Physician leadership journal·2019
Same journal

Three Different Paths to Clinical Integration.

Hospitals & health networks·2018
Same journal

SERVICE LINE MANAGEET: NOW IT'S CRITICAL Strategies vary, but the goals are the same: Control costs, boost quality: improve the patient experience.

Hospitals & health networks·2018
Same journal

State Medicaid programs are COOKING UP some interesting approaches to reform.

Hospitals & health networks·2018
Same journal

Hospitals Play 'Exctraordmnary' Role.

Hospitals & health networks·2018
Same journal

SmnalL,Rural' +Sart Hospitals take advantage of their size and agility to meet new health care demands. Still, some worry about their ability to remain independent.

Hospitals & health networks·2018
Same journal

TIME IS BRAIN Pioneers hope mobile stroke unit will help save lives and dollars.

Hospitals & health networks·2018
See all related articles

Related Experiment Video

Updated: Mar 21, 2026

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
08:27

Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

Published on: September 27, 2019

7.3K

Do You Really Know Your CUSTOMER?

Lola Butcher

    Hospitals & Health Networks
    |May 17, 2016
    PubMed
    Summary
    This summary is machine-generated.

    Hospitals are adopting customer segmentation, a retail strategy, to enhance patient understanding and care. This approach aims to improve healthcare delivery by tailoring services to patient needs.

    More Related Videos

    Knowledge Based Cloud FE Simulation of Sheet Metal Forming Processes
    11:05

    Knowledge Based Cloud FE Simulation of Sheet Metal Forming Processes

    Published on: December 13, 2016

    12.7K
    Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model
    06:30

    Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model

    Published on: May 24, 2019

    5.8K

    Related Experiment Videos

    Last Updated: Mar 21, 2026

    Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits
    08:27

    Applying an eMASS Customization Program as a Research Tool to Evaluate Consumer Benefits

    Published on: September 27, 2019

    7.3K
    Knowledge Based Cloud FE Simulation of Sheet Metal Forming Processes
    11:05

    Knowledge Based Cloud FE Simulation of Sheet Metal Forming Processes

    Published on: December 13, 2016

    12.7K
    Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model
    06:30

    Spotlighting Customers' Visual Attention at the Stock, Shelf and Store Levels with the 3S Model

    Published on: May 24, 2019

    5.8K

    Area of Science:

    • Healthcare Management
    • Patient Care Strategies
    • Health Informatics

    Background:

    • Customer segmentation is a well-established practice in the retail sector.
    • Hospitals are increasingly exploring innovative methods to improve patient engagement and outcomes.
    • Understanding patient populations is crucial for effective healthcare resource allocation.

    Purpose of the Study:

    • To explore the adaptation of customer segmentation techniques in hospital settings.
    • To identify how patient segmentation can lead to improved understanding and care.
    • To assess the potential benefits of applying retail-based segmentation models to healthcare.

    Main Methods:

    • Reviewing existing literature on customer segmentation in retail.
    • Analyzing case studies of hospitals implementing segmentation strategies.
    • Evaluating the applicability of segmentation models to diverse patient demographics.

    Main Results:

    • Customer segmentation offers a framework for categorizing patients based on specific characteristics.
    • Tailored care pathways and communication strategies can be developed through patient segmentation.
    • Initial adaptations show promise in enhancing patient satisfaction and operational efficiency.

    Conclusions:

    • Adapting customer segmentation to healthcare can significantly improve patient-centric care.
    • Further research is needed to refine segmentation models for clinical and operational use in hospitals.
    • Patient segmentation represents a valuable tool for optimizing healthcare delivery and patient outcomes.