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Maximizing Team Performance: The Critical Role of the Nurse Leader
Kirstin Manges1, Jill Scott-Cawiezell2, Marcia M Ward3
1VA Quality Scholar Pre-Doctoral Fellow, Iowa City, IA, and a Doctoral Student at The University of Iowa College of Nursing, Iowa City, IA.
Nurse leaders are crucial for developing high-performing healthcare teams. This study shows their essential role in implementing patient safety initiatives and improving team performance.
Area of Science:
- Healthcare Management
- Team Dynamics
- Patient Safety
Background:
- Effective team development is vital for healthcare improvement.
- Nurse leaders play a key role in facilitating team growth.
- Implementing patient safety initiatives requires high-performing teams.
Purpose of the Study:
- To examine nurse leaders' role in developing a high-performing Change Team.
- To analyze nurse leader actions during team development for a patient safety initiative.
- To utilize the Tuckman Model of Group Development as a framework.
Main Methods:
- Exemplary case study design.
- Synthesis of 2.5 years of key informant interviews (n=50) from critical access hospitals.
- Analysis of critical juncture points and nurse leader actions in team development.
Main Results:
- Identified critical points in the team development process.
- Highlighted specific actions taken by nurse leaders.
- Demonstrated the impact of nurse leadership on team performance.
Conclusions:
- Nurse leaders are essential facilitators of high-performing clinical teams.
- Strategic nurse leadership actions are key to successful patient safety implementation.
- The Tuckman Model provides a useful framework for understanding team development in healthcare.
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