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Updated: Mar 20, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
What matters to you?
1Paediatric department, Kolding Hospital, Kolding, Denmark.
Insights
Gathering insights from children, families, and staff revealed valuable information for designing a new pediatric ward. This user-centered approach ensures the new ward meets the needs of its users.
Area of Science:
- Pediatric healthcare design
- Child and family centered care
Background:
- Designing healthcare environments requires understanding diverse user needs.
- Previous pediatric ward designs may not fully incorporate patient and family perspectives.
Purpose of the Study:
- To gather user-generated insights for the creation of a new pediatric ward.
- To identify key factors influencing the design of a child-friendly and functional hospital environment.
Main Methods:
- Qualitative data collection through interviews and discussions.
- Involving children, their families, and healthcare staff in the design process.
Main Results:
- Identification of previously unrecognized needs and preferences from all user groups.
- Valuable, actionable information for optimizing the new ward's layout, amenities, and overall atmosphere.
Conclusions:
- A collaborative, user-centered approach yields critical data for effective pediatric ward design.
- Incorporating direct feedback from children, families, and staff is essential for creating supportive and therapeutic healthcare settings.
Abstract:
We asked the children, their families and the staff and found so much hidden but useful and valuable information in creating a new ward for children.
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