OC35 - Child Friendly Healthcare Initiative, implementation project in a paediatric department in Greece

Barbara Boutopoulou1, Andrew Clarke2, Ioanna Christothanopoulou1

  • 13rd Dept of Paediatrics, 'Attikon' Hospital, Greece.

Insights

The Child Friendly Healthcare Initiative (CFHI) preliminary assessment shows healthcare quality needs improvement for children and families. Further training and planning are essential next steps for enhancing patient experience and rights.

Area of Science:

  • Pediatric healthcare quality assessment
  • Child rights in healthcare settings
  • Healthcare accreditation and improvement

Background:

  • The Child Friendly Healthcare Initiative (CFHI) seeks to enhance the healthcare experience for children and families.
  • CFHI focuses on realizing children's rights and minimizing fear and distress during medical care.

Purpose of the Study:

  • To report the initial findings from a Child Friendly Healthcare assessment.
  • Evaluate the preliminary results of the CFHI tool in a clinical setting.

Main Methods:

  • The CFHI tool was translated into Greek for use in a Greek university hospital's pediatric department.
  • Interviews were conducted with 112 parents-caregivers and 6 children.
  • A total of 24 healthcare professionals (pediatricians, residents, nurses) completed the CFHI tool.

Main Results:

  • Key areas identified for improvement included Child Friendly Healthcare Standards 3 and 7.
  • Participants provided suggestions for enhancing all assessed healthcare standards.

Conclusions:

  • The preliminary assessment indicates a need for quality improvement in pediatric healthcare services.
  • Future actions include training healthcare workers and implementing planned improvements based on the assessment findings.
Abstract

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