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OC35 - Child Friendly Healthcare Initiative, implementation project in a paediatric department in Greece
Barbara Boutopoulou1, Andrew Clarke2, Ioanna Christothanopoulou1
13rd Dept of Paediatrics, 'Attikon' Hospital, Greece.
Insights
The Child Friendly Healthcare Initiative (CFHI) preliminary assessment shows healthcare quality needs improvement for children and families. Further training and planning are essential next steps for enhancing patient experience and rights.
Area of Science:
- Pediatric healthcare quality assessment
- Child rights in healthcare settings
- Healthcare accreditation and improvement
Background:
- The Child Friendly Healthcare Initiative (CFHI) seeks to enhance the healthcare experience for children and families.
- CFHI focuses on realizing children's rights and minimizing fear and distress during medical care.
Purpose of the Study:
- To report the initial findings from a Child Friendly Healthcare assessment.
- Evaluate the preliminary results of the CFHI tool in a clinical setting.
Main Methods:
- The CFHI tool was translated into Greek for use in a Greek university hospital's pediatric department.
- Interviews were conducted with 112 parents-caregivers and 6 children.
- A total of 24 healthcare professionals (pediatricians, residents, nurses) completed the CFHI tool.
Main Results:
- Key areas identified for improvement included Child Friendly Healthcare Standards 3 and 7.
- Participants provided suggestions for enhancing all assessed healthcare standards.
Conclusions:
- The preliminary assessment indicates a need for quality improvement in pediatric healthcare services.
- Future actions include training healthcare workers and implementing planned improvements based on the assessment findings.
Unlabelled:
Theme: Accreditation and quality improvement.
Introduction:
Child Friendly Healthcare Initiative (CFHI) aims to improve quality of experience and health care given to children and families by improving realisation of children's rights and reducing unnecessary fear, anxiety and suffering during and because of health care.
Aim:
To present results of preliminary CFH assessment.
Methods:
Implementation was initiated in a paediatric department of a University Hospital in Athens, Greece, consisting of a 37-bed ward, Outpatient Clinic and Emergency Department. For the preliminary assessment of the CFHI tool No1, which is for parents-caregiverschildren and health workers, this was translated into Greek. 112 parents-caregivers and six children were interviewed by an independent interviewer. In total, 24 health workers - 5 paediatricians, 11 residents and 8 nurses - responded to the CFHI tool No 1.
Results:
Issues highlighted were mostly about CFH Standard 3 and Standard 7. Suggestions for improvement in all Standards were suggested.
Conclusions:
Preliminary assessment revealed the quality of care needs improvement. The next step is the training health workers, planning and making improvements.
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