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Learning to manage complexity through simulation: students' challenges and possible strategies.

Gerard J Gormley1, Tara Fenwick2

  • 1School of Medicine, Dentistry and Biomedical Sciences, Centre for Medical Education, Queen's University Belfast, BT7 1NN, Belfast, Northern Ireland, UK. g.gormley@qub.ac.uk.

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Medical students face challenges managing healthcare complexity, including unpreparedness and system overwhelm. Simulation activities can teach strategies like system assessment and embracing uncertainty for better complexity management.

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Area of Science:

  • Medical Education
  • Complexity Theory
  • Healthcare Systems

Background:

  • Growing demand for medical professionals skilled in managing complex healthcare environments.
  • Complexity theory offers a framework for understanding intricate systems and emergent behaviors.

Purpose of the Study:

  • To investigate medical students' challenges in a complex simulation learning activity.
  • To identify coping strategies for managing clinical complexity based on complexity theory.
  • To inform pedagogical approaches for teaching complexity management in medicine.

Main Methods:

  • Utilized a ward-based simulation exercise with complexity characteristics.
  • Employed video recording and interviews to gather data.
  • Applied complexity theory and iterative analysis to transcripts and video footage.

Main Results:

  • Identified student challenges: unpreparedness, system escalation, patient capture, and boundary issues.
  • Demonstrated that simulation can effectively recreate clinical complexity.
  • Highlighted strategies: system sizing, emergent attunement, complexity reduction, boundary practices, and uncertainty management.

Conclusions:

  • Ward-based simulation provides an immersive platform for experiencing healthcare complexity.
  • Pedagogical strategies can be developed to help students recognize and manage complexity.
  • Enhanced training in complexity management is crucial for medical education.