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Children's Specialized Hospital and GetWellNetwork Collaborate to Improve Patient Education and Outcomes Using an

Laura Kompany, Kiersten Luis, Julie Manganaro

    Pediatric Nursing
    |June 4, 2016
    PubMed

    Insights

    Interactive Patient Care (IPC) uses technology to improve pediatric patient education and satisfaction. This innovative approach at Children's Specialized Hospital shows positive outcomes in patient care quality and safety.

    Area of Science:

    • Pediatric Nursing
    • Health Informatics
    • Patient Education

    Background:

    • Pediatric patient education presents unique challenges due to varying ages, learning abilities, and diagnoses.
    • Effective patient and family education is crucial in pediatric rehabilitation settings.

    Purpose of the Study:

    • To evaluate the implementation of Interactive Patient Care (IPC) in a pediatric rehabilitation hospital.
    • To assess the impact of an IPC platform on patient satisfaction, healthcare utilization, quality, and safety.

    Main Methods:

    • Implementation of an Interactive Patient Care (IPC) platform from GetWellNetwork at Children's Specialized Hospital.
    • Utilizing technology to integrate care processes and enhance pediatric nursing education.

    Main Results:

    • Children's Specialized Hospital reported positive results following the implementation of the IPC program.
    • Improvements were observed in patient satisfaction, healthcare utilization, and quality and safety measures.

    Conclusions:

    • Interactive Patient Care (IPC) is an effective strategy for advancing pediatric nursing education and patient/family satisfaction.
    • The GetWellNetwork's IPC platform demonstrates success in improving key healthcare metrics in a pediatric rehabilitation setting.

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