Using Literature Review and Structured Hybrid Electronic/ Manual Mortality Review to Identify System-Level
Joanne E Schottinger1, Michael H Kanter, Kerry C Litman
1Quality and Clinical Analysis, Southern California Permanente Medical Group, Pasadena, California, USA.
Kaiser Permanente Southern California identified system-level improvements to reduce colorectal cancer (CRC) mortality. Opportunities exist in screening, symptom evaluation, timely treatment, chemotherapy, and surgical oncology practices for CRC patients.
Area of Science:
- Oncology
- Public Health
- Healthcare Systems Improvement
Background:
- Colorectal cancer (CRC) screening and survival rates at Kaiser Permanente Southern California (KPSC) exceeded national averages.
- KPSC sought system-level improvements to further decrease CRC mortality.
Purpose of the Study:
- To identify modifiable factors contributing to CRC mortality within the KPSC system.
- To pinpoint specific areas for intervention to reduce CRC-related deaths.
Main Methods:
- A hybrid electronic/manual mortality review of 50 randomly selected CRC cases (stage II-IV) was conducted.
- Physicians reviewed patient charts using a standardized tool based on best practices.
Main Results:
- 31% of cases had no prior CRC screening; 15% presented with key symptoms but no screening history.
- Delayed chemotherapy initiation and missed surgical oncology evaluations were noted in advanced-stage patients.
- Inadequate surveillance post-surgery and missed reporting of pathology findings represented further opportunities for improvement.
Conclusions:
- Multiple care stages present opportunities for improvement in CRC mortality reduction.
- Key areas include enhancing CRC screening, symptom evaluation, treatment timeliness, adjuvant chemotherapy delivery, and surgical oncology coordination.
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