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The influence of positive vs. negative affect on multitasking.
Brent Morgan1, Sidney K D'Mello2
1University of Memphis, Memphis, TN 38152, USA.
Positive and neutral moods improve multitasking performance compared to negative moods. Affective states significantly impact performance on cognitively demanding tasks like math and memory during complex multitasking.
Area of Science:
- Cognitive Psychology
- Affective Science
Background:
- Research on affect and single-task performance is extensive.
- The impact of affect on complex multitasking remains under-explored.
Purpose of the Study:
- To investigate the influence of induced positive, neutral, and negative affective states on multitasking performance.
- To identify specific tasks affected by different emotional states in a multitasking environment.
Main Methods:
- 178 participants engaged in a synthetic work environment (SYNWORK) with memory, visual monitoring, auditory monitoring, and math tasks.
- Participants completed a baseline multitasking phase (MT1), followed by affect induction (positive, neutral, negative videos).
- Multitasking performance was assessed in two subsequent phases (MT2, MT3).
Main Results:
- In MT2, positive and neutral affect conditions outperformed the negative affect condition.
- In MT3, positive affect outperformed negative affect, with neutral affect showing no significant difference from either.
- Performance decrements were primarily observed in the Math task (MT2) and Memory task (MT3).
Conclusions:
- Positive and neutral affective states enhance performance in cognitively demanding multitasking scenarios.
- Negative affective states impair multitasking capabilities, particularly in challenging tasks.
- Findings highlight the critical role of emotional regulation in complex work environments.
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