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Medication dispensing errors in Palestinian community pharmacy practice: a formal consensus using the Delphi
Ramzi Shawahna1,2,3, Aseel Haddad4, Baraa Khawaja4
1Department of Physiology and Pharmacology, Faculty of Medicine and Health Sciences, An-Najah National University, New Campus, Building: 19, Office: 1340, P.O. Box 7, Nablus, Palestine. ramzi_shawahna@hotmail.com.
International Journal of Clinical Pharmacy
|July 2, 2016
Summary
Community pharmacists in Palestine reached consensus on a definition for medication dispensing errors (MDEs). This study identified specific scenarios that should and should not be considered MDEs, improving reporting accuracy.
Area of Science:
- Pharmacy Practice
- Patient Safety
- Medication Errors
Background:
- Medication dispensing errors (MDEs) are common in community pharmacies.
- Formal consensus on MDE definitions and scenarios in Palestinian community pharmacy practice was lacking.
Purpose of the Study:
- To achieve consensus on an MDE definition.
- To establish a comprehensive list of MDE scenarios for Palestinian community pharmacies.
Main Methods:
- Descriptive study utilizing the Delphi technique.
- A panel of 50 community pharmacists from the West Bank participated.
- Three Delphi rounds were conducted to reach agreement on MDE definition and 83 scenarios.
Main Results:
- Consensus was reached on the MDE definition.
- 49 (59%) of scenarios were accepted as MDEs in the second round.
- An additional 13 scenarios were accepted, 9 excluded, and 12 deemed equivocal in the third round.
Conclusions:
- A formal consensus technique successfully defined MDEs and relevant scenarios in Palestinian community pharmacy.
- Standardized definitions and scenarios can reduce variability in MDE reporting across studies.
Keywords:
Community pharmacyConsensusDefinition of errorDelphi techniqueMedication dispensing errorsMedication errorsMore Related Videos
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