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Assessing Workplace Relational Civility (WRC) with a New Multidimensional "Mirror" Measure
Annamaria Di Fabio1, Alessio Gori1
1Department of Education and Psychology (Psychology Section), University of Florence Florence, Italy.
Frontiers in Psychology
|July 6, 2016
Summary
This study introduces a new measure for workplace relational civility (WRC), assessing both self and other perspectives. Findings support its use in creating safer, more decent work environments.
Area of Science:
- Psychological Science
- Organizational Behavior
- Sociology
Background:
- Workplace relational civility is crucial for a positive work environment.
- Existing measures may suffer from assessment bias.
- A novel approach is needed to comprehensively assess workplace relational civility.
Purpose of the Study:
- Introduce a new psychological construct: workplace relational civility (WRC).
- Present the psychometric properties of a new multidimensional, self-report mirror measure for WRC.
- Reduce assessment bias through a dual-perspective (self and others) measurement approach.
Main Methods:
- Developed a multidimensional, self-report mirror measure with two specular sections.
- Conducted exploratory factor analysis (EFA) to determine the factor structure.
- Performed confirmatory factor analysis (CFA) to validate the model.
- Assessed convergent validity using correlations with 11 established instruments.
Main Results:
- EFA revealed a robust three-dimensional factor structure: relational decency (RD), relational culture (RCu), and relational readiness (RR).
- The measure demonstrated good internal consistency for all dimensions.
- CFA indicated a good fit of the proposed model to the data.
- Significant correlations in expected directions were found between the WRC measure and other instruments.
Conclusions:
- The new brief mirror measure for WRC is psychometrically sound and reliable.
- The measure can be easily applied in various organizational settings.
- Findings facilitate targeted interventions to foster a safer and more decent workplace relational environment.
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