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Developing a Tool to Support Communication of Parental Concerns When a Child is in Hospital

Gemma Heath1, Hermione Montgomery2, Caron Eyre3

  • 1Department of Psychology, School of Life and Health Sciences, Aston University, Birmingham B4 7ET, UK. g.heath1@aston.ac.uk.

Healthcare (Basel, Switzerland)
|July 16, 2016
PubMed

Insights

Parents

Area of Science:

  • Pediatric Healthcare
  • Patient Communication
  • Quality Improvement

Background:

  • Parental involvement is crucial in pediatric healthcare.
  • Integrating parental concerns into clinical practice presents challenges.
  • Effective communication strategies are needed to address parental worries.

Purpose of the Study:

  • To develop and pilot an innovative approach for incorporating parental concerns into pediatric hospital care.
  • To describe the development of the "Listening To You" communications bundle.
  • To present and discuss findings from the project evaluation.

Main Methods:

  • A quality improvement project was undertaken.
  • Methods included a survey, literature review, and consultations with parents and staff.
  • The "Listening To You" communications bundle was developed and piloted.

Main Results:

  • The "Listening To You" project developed a novel method for addressing parental concerns.
  • The communications bundle was successfully piloted in a hospital setting.
  • Evaluation findings will be presented and discussed.

Conclusions:

  • The "Listening To You" project offers a promising approach to enhance parental involvement in pediatric care.
  • Addressing parental worries can improve the integration of family-centered care.
  • Further evaluation is needed to confirm the long-term impact.

Keywords:
communicationpaediatricsparentspatient safetyquality improvement

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