METRICS DEVELOPMENT FOR THE QUALIS OF SOFTWARE TECHNICAL PRODUCTION

Area of Science:

• Software Engineering
• Higher Education Evaluation
• Information Systems Quality

Background:

• Postgraduate program evaluations require robust metrics for software production quality.
• Existing standards from ABNT, ISO, and IEC provide a foundation for software quality assessment.
• The CAPES Medicine III area needs specific guidelines for evaluating software developed within its programs.

Purpose of the Study:

• To propose metrics for qualifying software production in postgraduate programs.
• To establish guidelines for the CAPES quadrennial evaluation of Medicine III programs regarding software quality.
• To align software quality assessment with user perception and performance.

Main Methods:

• Identification of quality features for software development processes, product attributes, and usage.
• Incorporation of standards from ABNT, ISO, and IEC.
• Focus on user perspective within the CAPES Medicine III area.

Main Results:

• Software quality in use is perceived through effectiveness, productivity, security, and satisfaction.
• These perceptions stem from functionality, reliability, usability, efficiency, maintainability, and portability.
• User perception is contingent upon the specific use scenario.

Conclusions:

• Software metrics should be integrated into the intellectual production of academic programs.
• A scoring system based on user performance evaluation and quality perception is proposed.
• Defined point ranges (85-94 VG, 75-84 G, etc.) provide clear benchmarks for software quality assessment.