[Radiological knowledge management with the help of departmental wikis]

Area of Science:

• Medical Informatics
• Knowledge Management
• Healthcare Quality Assurance

Background:

• Modern healthcare relies on integrated systems like Radiology Information Systems (RIS) and Hospital Information Systems (KIS) for patient data.
• However, crucial non-patient data such as protocols, Standards of Practice (SOPs), and updates are often not readily accessible.
• Ensuring consistent access to this information is vital for quality assurance and meeting certification standards.

Purpose of the Study:

• To address the challenge of inaccessible non-patient related data in a clinical setting.
• To implement a centralized knowledge management solution for departmental information.
• To evaluate the effectiveness of a wiki-based system for improving information accessibility and quality assurance.

Main Methods:

• Development and implementation of a departmental wiki.
• Integration of protocols, SOPs, news, and modification logs within the wiki.
• User adoption and feedback collection from departmental employees.

Main Results:

• The wiki provided a centralized and accessible repository for essential departmental information.
• Improved accessibility of protocols, SOPs, and updates for all employees.
• Positive user experiences and perceived benefits for quality assurance and daily operations.

Conclusions:

• A wiki is an effective tool for departmental knowledge management in healthcare.
• Implementing such a system enhances information accessibility and supports quality assurance initiatives.
• This approach facilitates continuous improvement and employee engagement with critical operational data.