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Updated: Mar 16, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
Published on: February 16, 2011
Jones Lynette1, Ilia Echevarria, Emily Sun
1Cooper University Healthcare, Camden, New Jersey (Mr Lynette, Ms Echevarria, and Dr Ryan); and Drexel College of Nursing and Health Professions, Philadelphia, Pennsylvania (Ms Sun).
Incivility in nursing education and practice harms patient safety and workforce retention. Social learning theory offers evidence-based strategies to combat this issue.
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