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On-Boarding a New Chief Nursing Officer to Lead a Magnet Redesignation Visit: The Value of Relationships
Kathy Cantu1, Joyce A Batcheller
1Plaza Medical Center of Fort Worth, Fort Worth, Texas (Ms Cantu); and AMN Healthcare, San Diego, California; Texas Tech University Health Sciences Center, School of Nursing, Lubbock, Texas; and ANA Nursing Knowledge Center Consultant, Silver Spring, Maryland (Dr Batcheller).
Abstract:
The chief nursing officer (CNO) is a critical senior executive in a hospital and serves as the architect of patient care. Recruiting, hiring, and on-boarding a new CNO present a challenge for any facility. Stakes are higher when the facility is replacing a CNO in the midst of its Magnet redesignation. How does a facility ensure success under these circumstances? This case study demonstrates how one organization was successful in meeting this challenge.
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