Using technology and collaborative working for a positive patient experience and to improve safety

Area of Science:

• Healthcare Management
• Clinical Informatics
• Wound Care Management

Background:

• Effective wound management requires accessible resources for clinicians.
• Current systems may limit optimal treatment delivery and resource utilization.
• A need exists for improved integration of clinical practice and technology in wound care.

Purpose of the Study:

• To evaluate a partnership initiative for optimizing wound care product provision.
• To introduce and assess an electronic wound care template for primary care.
• To enhance clinical decision-making and patient outcomes in wound management.

Main Methods:

• A collaborative partnership involving commissioners, providers, and commercial partners was established.
• Community services facilitated improved access to wound care dressings and products.
• An interoperable electronic wound care template was developed for use with VISION and EMIS systems.

Main Results:

• The initiative led to improved access to wound care products and greater patient benefits.
• A reduction in wound dressing waste was observed.
• Clinical confidence in making cost-effective, evidence-based prescribing decisions increased.

Conclusions:

• Partnerships can significantly improve wound care delivery and resource management.
• Electronic templates integrated with clinical software enhance primary care wound management.
• This UK-first interoperable system demonstrates a model for advancing wound care through technology.