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Nursing Professional Development Organizational Value Demonstration Project.

Mary G Harper1, Julia Aucoin, Joan I Warren

  • 1Mary G. Harper, PhD, RN-BC, is Director, Nursing Professional Development for the Association for Nursing Professional Development, Chicago, Illinois. Julia Aucoin, DNS, RN-BC, CNE, is Director Practice, Quality, and Research, UNC REX Healthcare, Raleigh, North Carolina. Joan I. Warren, PhD, RN-BC, NEA-BC, FAAN, is Independent Consultant and Associate Professor, University of Maryland School of Nursing.

Journal for Nurses in Professional Development
|September 21, 2016
PubMed
Summary

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A higher number of nursing professional development (NPD) practitioners per bed correlates with improved patient satisfaction in communication and discharge instructions, as measured by HCAHPS scores.

Area of Science:

  • Nursing Professional Development
  • Healthcare Administration
  • Patient Outcomes

Background:

  • Nursing Professional Development (NPD) practitioners play a crucial role in healthcare organizations.
  • A frequent question concerns the optimal ratio of NPD practitioners to facility size.
  • Understanding this relationship can impact resource allocation and quality of care.

Purpose of the Study:

  • To examine the correlation between the number of NPD practitioners and organizational outcomes.
  • To investigate the influence of facility characteristics and practitioner experience on these outcomes.
  • To determine the relationship between NPD practitioner staffing and patient satisfaction metrics.

Main Methods:

  • Correlational study design.

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  • Data collected on facility size, structure, NPD practitioner characteristics, and time in service.
  • Analysis of organizational outcomes, specifically patient satisfaction scores from HCAHPS.

    • Main Results:

    • A positive correlation was found between the rate of full-time equivalent NPD practitioners per bed and patient satisfaction.
    • Higher staffing ratios of NPD practitioners were associated with improved patient-reported communication.
    • Increased NPD practitioner staffing also correlated with better patient satisfaction regarding discharge instructions.

    Conclusions:

    • Optimizing the number of NPD practitioners per bed may enhance patient satisfaction.
    • Adequate staffing of NPD practitioners is linked to improved communication and discharge education.
    • This suggests a valuable role for NPD practitioners in improving the patient experience and outcomes.