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Updated: Mar 14, 2026

Assessment and Evaluation of the High Risk Neonate: The NICU Network Neurobehavioral Scale
Published on: August 25, 2014
Parental involvement in neonatal critical care decision-making
Chloe Shaw1, Elizabeth Stokoe2, Katie Gallagher3
1Department of Neonatology, University College London, UK. chloe.shaw@ucl.ac.uk.
Doctors communicating end-of-life care decisions to parents in neonatal intensive care units (NICUs) using a
Area of Science:
- Medical Communication
- Neonatal Intensive Care
- Palliative Care Decision-Making
Background:
- Neonatal intensive care units (NICUs) present complex ethical and communication challenges.
- Decisions regarding redirection of care from intensive to palliative care are particularly sensitive.
- Effective communication is crucial for shared decision-making between clinicians and families.
Purpose of the Study:
- To analyze communication strategies used by doctors during end-of-life care discussions with parents in the NICU.
- To examine how different communication approaches impact parental involvement and decision-making alignment.
- To identify implications for medical communication training and clinical guidance.
Main Methods:
- Qualitative analysis of recorded formal interactions between doctors and 31 families in an English NICU.
- Utilized conversation analysis to examine decision-making sequences regarding care redirection.
- Focused on two distinct doctor communication approaches: 'making recommendations' and 'providing options'.
Main Results:
- The 'making recommendations' approach resulted in misalignment and limited parental collaboration.
- 'Providing options' fostered alignment, encouraged questions, and facilitated fuller parental participation.
- Communication strategies significantly influenced the trajectory of parental involvement in end-of-life decisions.
Conclusions:
- Doctor communication style critically impacts shared decision-making in neonatal palliative care.
- The 'providing options' approach is associated with more collaborative and aligned decision-making processes.
- Findings underscore the need for enhanced medical communication training for sensitive end-of-life discussions.
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