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Avoidance-avoidance conflict refers to a psychological situation where a person must choose between two or more unpleasant alternatives. These conflicts are particularly stressful because neither option is desirable. This dilemma is often expressed in sayings like "caught between a rock and a hard place" or "between the devil and the deep blue sea." For instance, individuals who fear dental procedures may find themselves torn between enduring a painful toothache or facing the...
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Home and away. Successful strategies in recruitment and retention of overseas nurses.

Nursing management (Harrow, London, England : 1994)·2002
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More on familiarity and contempt.

Vivienne Leach1

  • 1Liverpool John Moores University.

Nursing Standard (Royal College of Nursing (Great Britain) : 1987)
|September 28, 2016
PubMed
Summary

Using patients' first names can cause harm and negatively impact the patient-provider relationship. This viewpoint discusses the potential negative effects of first-name address in healthcare settings.

Area of Science:

  • Medical communication
  • Patient-physician relationship

Background:

  • The practice of addressing patients by their first names is common in some healthcare settings.
  • Concerns exist regarding the potential impact of this practice on professionalism and patient perception.

Purpose of the Study:

  • To explore the potential negative consequences of using patients' first names.
  • To advocate for a more formal and respectful approach in patient address.

Main Methods:

  • This is a viewpoint article, not a research study.
  • It relies on anecdotal evidence and established principles of professional communication.

Main Results:

  • Addressing patients by their first names can undermine the perceived authority and professionalism of healthcare providers.

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  • It may lead to a diminished sense of respect and trust in the patient-provider relationship.
  • The use of titles and last names is generally preferred for maintaining professional boundaries.

    • Conclusions:

    • Healthcare professionals should exercise caution when deciding how to address patients.
    • Formal address (e.g., Mr./Ms. Last Name) is recommended to uphold professional standards and ensure patient comfort.
    • Shifting away from first-name address can foster a more respectful and effective therapeutic alliance.