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Using program evaluation to support knowledge translation in an interprofessional primary care team: a case study
Catherine Donnelly1, Lyn Shulha2, Don Klinger2
1School of Rehabilitation Therapy, Queen's University, 31 George Street, Kingston, ON, K7L 4B4, Canada. catherine.donnelly@queensu.ca.
Program evaluation supports knowledge translation (KT) in primary care by fostering learning at individual, team, and organizational levels. This participatory inquiry enhances practice with locally relevant knowledge, improving quality of care.
Area of Science:
- Primary Care Research
- Health Services Research
- Knowledge Translation Science
Background:
- Quality primary care relies on effective evaluation for learning.
- Evaluation literature acknowledges unique aspects of knowledge translation (KT) evaluations.
- The role of evaluation in KT remains underexplored.
Purpose of the Study:
- To examine how program evaluation participation can support KT in primary care.
- To understand evaluation as a change process and intervention in healthcare settings.
Main Methods:
- Mixed methods case study design within a primary care Memory Clinic.
- Utilized the Pathways of Influence evaluation framework.
- Collected data via pre/post questionnaires, interviews, evaluation logs, and document analysis; analyzed using pattern matching.
Main Results:
- Participants gained program knowledge, leading to practice changes.
- Clinicians valued local, program-specific knowledge.
- Evaluation had limited impact on the broader health organization.
Conclusions:
- Program evaluation promotes individual, team, and organizational learning.
- Evaluation is well-suited for primary care KT, providing relevant, context-sensitive knowledge.
- Enhances application of evidence into practice within primary care teams.
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