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Positive vs. Negative: The Impact of Question Polarity in Voting Advice Applications
Bregje Holleman1, Naomi Kamoen1,2, André Krouwel3,4
1Uil-OTS, Utrecht University, Utrecht, The Netherlands.
Plos One
|October 11, 2016
Summary
Question wording significantly impacts responses in online Voting Advice Applications (VAAs). This effect is pronounced for users with lower political sophistication, highlighting the need for careful VAA design.
Area of Science:
- Political Science
- Survey Methodology
- Computational Social Science
Background:
- Online Voting Advice Applications (VAAs) are increasingly popular tools for citizens' opinion formation and political debate.
- The objectivity and transparency of VAAs are critical due to their influence on public opinion.
- Survey methodology research indicates that question wording, specifically polarity (positive vs. negative), can systematically affect responses.
Purpose of the Study:
- To investigate whether question polarity influences user answers in Voting Advice Applications (VAAs).
- To analyze the effects of implicit and explicit negations in VAA statements on user responses.
- To determine if these effects differ based on users' political sophistication.
Main Methods:
- A field experiment was conducted during the Dutch municipal elections with 31,112 participants.
- The study analyzed the effects of question polarity on 16 VAA statements featuring diverse linguistic contrasts.
- Statistical analyses were used to assess the impact of wording on user responses.
Main Results:
- A significant effect of question wording polarity was found for statements with both implicit and explicit negations.
- These wording effects were particularly pronounced among VAA users with lower levels of political sophistication.
- This study provides the first evidence of consistent wording effects for both implicit and explicit negations in VAAs.
Conclusions:
- VAA builders must be mindful of question wording choices to ensure objectivity and transparency.
- The findings underscore the importance of considering question polarity, especially for less politically sophisticated users.
- Careful VAA design is essential to mitigate potential biases introduced by question wording.
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