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Resiliency scoring for business continuity plans.

Anna Olson¹, Jamie Anderson

¹Target, 33 South Sixth Street, CC-3615, Minneapolis, MN 55402, USA.

Journal of Business Continuity & Emergency Planning

|October 13, 2016

Summary

A new resiliency scoring methodology evaluates business continuity plans. This adaptable tool enhances risk identification and organizational resilience, improving preparedness for disruptions.

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Area of Science:

Business Continuity and Risk Management
Organizational Resilience Assessment

Background:

Business continuity professionals mitigate disruptions and ensure operational continuity.
Developing robust business continuity plans is crucial for organizational resilience.
Existing methods may not fully capture the effectiveness of continuity plans.

Purpose of the Study:

Introduce a novel resiliency scoring methodology for evaluating business continuity plans.
Demonstrate the adaptability and customizability of the scoring tool for diverse organizations.
Highlight the tool's utility in improving reporting, risk identification, and gauging resilience.

Main Methods:

Developed a patent-pending resiliency scoring methodology.
Defined a customizable set of criteria for plan evaluation.
Applied the methodology to assess business continuity plans.

Main Results:

The resiliency scoring methodology successfully evaluates business continuity plan alignment.
The tool enhances engagement, reporting capabilities, and risk identification.
Implementation at Target demonstrated significant improvements in organizational resilience.

Conclusions:

The developed resiliency scoring methodology is a powerful resource for enhancing business continuity programs.
Customization allows the tool to meet the unique needs of any organization.
This approach provides a structured way to gauge and improve organizational resilience.

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