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    Area of Science:

    • Geriatric Nursing
    • Healthcare Management
    • Patient Experience

    Background:

    • Vicki Leah, a nurse since 1985, has extensive experience in acute care leadership.
    • The increasing need for specialized care for older adults in acute settings.
    • Challenges in emergency departments and medical assessment units for elderly patients.

    Purpose of the Study:

    • To describe the role and impact of a nurse consultant for older people.
    • To outline the function of a multidisciplinary elderly assessment team.
    • To identify strategies for improving the hospital experience of older patients.

    Main Methods:

    • Qualitative description of a nurse consultant's role and team leadership.
    • Focus on the multidisciplinary elderly assessment team at Broomfield Hospital.
    • Analysis of the team's aim to improve patient experience.

    Main Results:

    • Establishment of a dedicated nurse consultant role for older people.
    • Leadership of a multidisciplinary team focused on elderly assessment.
    • Initiatives to enhance the emergency and assessment unit experience for older patients.

    Conclusions:

    • Specialized nursing leadership is crucial for older adult care in acute settings.
    • Multidisciplinary teams can effectively address the needs of elderly patients.
    • Improving the hospital journey for older individuals requires targeted interventions.