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Integrating Behavioral Health into Pediatric Primary Care: Implications for Provider Time and Cost
Natasha Gouge1, Jodi Polaha1, Rachel Rogers1
1From Mountain States Medical Group, Pediatrics, Kingsport, Tennessee, the Department of Family Medicine, East Tennessee State University, Johnson City, and Mountain View Pediatrics, Marion, Virginia.
Integrating behavioral health consultants (BHCs) into primary care improves efficiency. Practices saw more patients and generated more revenue with a BHC on-site, demonstrating operational feasibility.
Area of Science:
- Primary Care Integration
- Behavioral Health Services
- Health Services Research
Background:
- Integrating behavioral health consultants (BHCs) into primary care settings is linked to better patient outcomes and provider satisfaction.
- Operational feasibility, particularly regarding time and cost, remains a significant barrier to widespread BHC implementation.
Purpose of the Study:
- To evaluate the operational impact of an on-site behavioral health consultant (BHC) in a pediatric primary care practice.
- To compare provider time spent, patient volume, and revenue on days with and without an on-site BHC.
Main Methods:
- A 10-day comparative study was conducted in a rural pediatric primary care practice.
- Data collected included patient direct care time stamps, provider-reported issues, and billing/reimbursement records.
- Participants included five pediatric primary care providers (PCPs) and two BHCs serving 668 pediatric patients.
Main Results:
- On days with a BHC, PCPs spent an average of 2 fewer minutes per patient.
- Patient volume increased by 42% when a BHC was available.
- Revenue collected was $1142 higher on days with an on-site BHC.
Conclusions:
- The presence of a BHC significantly enhances operational efficiency and financial viability in primary care.
- Findings support the feasibility of hiring behavioral health professionals within fee-for-service models.
- Results also highlight the value of collaborative practice and bundled care systems.
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