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A System Approach to Advanced Practice Clinician Standardization and High Reliability
Susan Okuno-Jones1, Alice Siehoff, Jennifer Law
1Advocate Good Samaritan Hospital, Downers Grove, Illinois.
Advanced practice clinicians (APCs) are vital to healthcare. Standardizing APC roles and optimizing practice through structured orientation and evaluation enhances their contribution to patient care.
Area of Science:
- Healthcare Management
- Clinical Practice Optimization
- Advanced Practice Provider Roles
Background:
- Advanced practice clinicians (APCs) are essential members of the healthcare team.
- Existing opportunities to standardize and optimize APC practice across Advocate Health Care.
- Need for enhanced role definition and talent utilization for APCs.
Purpose of the Study:
- To share an approach for defining and optimizing APC roles and practice.
- To present a structured framework for APC orientation and evaluation.
- To describe system-level changes transforming APC practice.
Main Methods:
- Developing a framework for role definition and accountability standardization.
- Implementing structured orientation and evaluation processes for APCs.
- Systematically optimizing APC practice across Advocate Health Care.
Main Results:
- Early stages of development show promise for APC practice transformation.
- Definition and standardization of accountabilities are underway.
- A framework is being established to support system-wide changes.
Conclusions:
- Standardizing APC practice enhances their roles and talents.
- A structured approach to orientation and evaluation is key.
- System changes are actively transforming APC practice within Advocate Health Care.
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