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Updated: Mar 9, 2026

Subcutaneous Infection of Methicillin Resistant Staphylococcus Aureus MRSA
Published on: February 9, 2011
Outsourcing cleaning services increases MRSA incidence: Evidence from 126 english acute trusts
Veronica Toffolutti1, Aaron Reeves2, Martin McKee3
1Department of Sociology, University of Oxford, Oxford, UK.
Abstract:
There has been extensive outsourcing of hospital cleaning services in the NHS in England, in part because of the potential to reduce costs. Yet some argue that this leads to lower hygiene standards and more infections, such as MRSA and, perhaps because of this, the Scottish, Welsh, and Northern Irish health services have rejected outsourcing. This study evaluates whether contracting out cleaning services in English acute hospital Trusts (legal authorities that run one or more hospitals) is associated with risks of hospital-borne MRSA infection and lower economic costs. By linking data on MRSA incidence per 100,000 hospital bed-days with surveys of cleanliness among patient and staff in 126 English acute hospital Trusts during 2010-2014, we find that outsourcing cleaning services was associated with greater incidence of MRSA, fewer cleaning staff per hospital bed, worse patient perceptions of cleanliness and staff perceptions of availability of handwashing facilities. However, outsourcing was also associated with lower economic costs (without accounting for additional costs associated with treatment of hospital acquired infections).
Insights
Outsourcing hospital cleaning services in England was linked to higher rates of MRSA infections and poorer cleanliness perceptions. However, it also resulted in lower economic costs for hospitals.
Area of Science:
- Healthcare Management
- Infection Prevention and Control
- Health Economics
Background:
- Extensive outsourcing of hospital cleaning services in England's NHS aims to reduce costs.
- Concerns exist regarding outsourcing's impact on hygiene standards and hospital-acquired infections like MRSA.
- Health services in Scotland, Wales, and Northern Ireland have opted against outsourcing.
Purpose of the Study:
- To evaluate the association between contracted-out cleaning services in English acute hospital Trusts and the risks of hospital-borne MRSA infection.
- To assess the economic costs associated with outsourcing hospital cleaning services.
Main Methods:
- Linking data on MRSA incidence (per 100,000 hospital bed-days) with cleanliness surveys.
- Analysis covered 126 English acute hospital Trusts between 2010 and 2014.
- Patient and staff perceptions of cleanliness and handwashing facilities were surveyed.
Main Results:
- Outsourcing cleaning services correlated with increased MRSA incidence.
- Fewer cleaning staff per hospital bed and worse patient/staff cleanliness perceptions were observed in outsourced Trusts.
- Outsourcing was associated with reduced economic costs, excluding infection treatment expenses.
Conclusions:
- Contracting out hospital cleaning services in England is linked to higher MRSA infection rates and diminished cleanliness perceptions.
- Despite potential cost savings, outsourcing may compromise patient safety and hygiene standards.
- Further economic analysis should incorporate the costs of treating hospital-acquired infections.
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