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Related Concept Videos

Role of Communication in the Nursing Process II: Planning and Implementation01:25

Role of Communication in the Nursing Process II: Planning and Implementation

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Several factors are considered while creating a patient's care plan. Motivation is a factor in improving communication, and patients often require encouragement to try different approaches involving significant change. It is essential to involve the patient and family in decisions about the plan of care to determine whether the suggested methods are acceptable. Consider meeting critical comfort and safety needs before introducing new communication methods and techniques. Allow adequate time...
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Nurses' Legal Responsibilities II01:23

Nurses' Legal Responsibilities II

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Establishing a secure, collaborative nurse-patient relationship is crucial for delivering high-quality care. This relationship, founded on trust, respect, and honesty, enhances the patient's comfort and willingness to share vital health information. For example, a nurse who listens actively and without judgment provides clear information about health conditions and treatment options and respects patient decisions, which builds a trusting relationship.
Communication between nurses and...
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Role of Communication in the Nursing Process I: Assessment and Diagnosis01:25

Role of Communication in the Nursing Process I: Assessment and Diagnosis

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The nursing process uses scientific reasoning, problem-solving, and critical thinking to guide nurses in providing patients with appropriate care. This process is a systematic approach to recognize, avoid, and treat current or potential health issues while promoting the patient's well-being.
The nursing process considers the patient's emotional and physical well-being. The process can be repeated or stopped at any point if judged essential. Assessment is the first step in the nursing...
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Levels of Communication I: Intrapersonal, Interpersonal, and Small Group01:29

Levels of Communication I: Intrapersonal, Interpersonal, and Small Group

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Interpersonal communication focuses on the exchange of messages between two people.
We can participate in these relationships through verbal, nonverbal, and mediated communication. We engage in verbal communication when we use words during our interaction to convey specific meanings. On the other hand, nonverbal communication refers to various factors that can impact how we understand each other—for example, facial expressions.
We interact with others using mediated technologies like the...
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Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch01:15

Techniques of therapeutic communication I: Active Listening, Sharing Observations, Validation, and Using Touch

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The history of therapeutic communication can be traced back to Florence Nightingale, who emphasized the importance of developing trusting relationships with patients. She taught that the presence of nurses with patients results in therapeutic healing.
Therapeutic communication is not the same as social interaction. Social interaction has no goal or purpose and consists of casual information sharing, whereas therapeutic communication has a plan or purpose for the conversation. Therapeutic...
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Role of Communication in the Nursing Process III: Evaluation and Documentation01:08

Role of Communication in the Nursing Process III: Evaluation and Documentation

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A successful patient outcome depends mainly on the evaluation stage of the nursing process. Evaluation determines effectiveness by reviewing what was done previously after the completion of nursing interventions. Every time a healthcare professional steps in or administers treatment, they must reassess or evaluate the action to ensure the intended result. During the evaluation phase, there are three probable patient outcomes:
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Related Experiment Video

Updated: Mar 9, 2026

Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care
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Using Visual and Narrative Methods to Achieve Fair Process in Clinical Care

Published on: February 16, 2011

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Exploring Nurse's Communicative Role in Nurse-Patient Relations: A Qualitative Study.

Ali Fakhr-Movahedi1, Zahra Rahnavard2, Mahvash Salsali2

  • 1Department of Nursing, Nursing Care Research Center, Faculty of Nursing and Allied Health Sciences, Semnan University of Medical Sciences, Semnan, Iran.

Journal of Caring Sciences
|December 30, 2016
PubMed
Summary

Recognizing nurses' communication roles is vital for patient care quality. This study highlights that tailoring nurse-patient communication to patient needs, through identification and responsive behaviors, enhances relationships and care.

Keywords:
CommunicationNurse-patient relationsNurse’s roleQualitative research

Related Experiment Videos

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Area of Science:

  • Nursing
  • Healthcare Communication
  • Patient Care Quality

Background:

  • Nurses' communication significantly impacts patient care quality.
  • Understanding the nurse's role in the nurse-patient relationship is crucial.

Purpose of the Study:

  • To explore the nurse's role in establishing and maintaining nurse-patient relationships.
  • To identify key communication strategies employed by nurses.

Main Methods:

  • Qualitative research design.
  • Content analysis of data from semi-structured interviews and observations.
  • Involved 23 nurses, patients, and families in a referral hospital.

Main Results:

  • A central theme emerged: patient's need-based communication.
  • This involved identifying patient needs (problem type, health status inquiries, monitoring) and responsive communicative behaviors (caring attention, education, calmness, trust-building).

Conclusions:

  • The nurse's role is intrinsically linked to patient needs.
  • Clarifying and addressing patient needs in clinical settings improves nurse-patient relations and overall care quality.