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Learning from the design, development and implementation of the Medication Safety Thermometer
Paryaneh Rostami1, Maxine Power2, Abigail Harrison2
1Manchester Pharmacy School, University of Manchester, Manchester Academic Health Sciences Centre (MAHSC), Oxford Road, Manchester, UK.
Medication errors harm patients, but safety data is rarely collected. The Medication Safety Thermometer was developed to measure and improve medication safety over time, aiding healthcare organizations in identifying and reducing harm.
Area of Science:
- Healthcare quality improvement
- Patient safety
- Medication safety measurement
Background:
- Approximately 10% of patients experience healthcare-related harm, with 15% attributed to medication errors.
- Routine collection of medication safety data for improvement is lacking in healthcare organizations.
Purpose of the Study:
- To develop a prospective tool for measuring and improving medication safety over time.
- To create the 'Medication Safety Thermometer' based on the NHS Safety Thermometer methodology.
Main Methods:
- Utilized a Plan, Do, Study, Act (PDSA) methodology facilitated by a multidisciplinary steering group.
- Underwent 9 months of alpha and beta testing, with ongoing user feedback driving 16 versions of the tool from 2013 to 2016.
Main Results:
- The Medication Safety Thermometer is now used nationally across over 100 NHS organizations.
- Over 230,000 patients have been surveyed, with data openly accessible on a dedicated website.
Conclusions:
- Measuring medication harm is complex, requiring assessment of errors, triggers, and actual harm.
- The PDSA methodology is effective for developing measurement systems.
- Point-of-care measurement and a multidisciplinary approach are crucial for enhancing medication safety.
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