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Implementation and Evaluation of Self-Scheduling in a Hospital System
Christina Wright1, Peggy McCartt, Diane Raines
1Christina Wright, DNP, APRN, FNP-C, PMHCNS-BC, Duke University School of Nursing, Durham, North Carolina. Peggy McCartt, PhD, ARNP, is system director, Professional Practice, Baptist Health, Jacksonville, Florida. Diane Raines, DNP, RN, NEA-BC, is senior vice president and chief nursing officer, Baptist Health, Jacksonville, Florida. Marilyn H. Oermann, PhD, RN, ANEF, FAAN, is Thelma M. Ingles professor of nursing and director of Evaluation and Educational Research, Duke University School of Nursing, Durham, North Carolina.
Implementing computer-based self-scheduling can improve nurse job satisfaction and retention. This approach enhances autonomy and professional development, potentially reducing nurse turnover and hospital costs.
Area of Science:
- Nursing
- Healthcare Management
- Organizational Psychology
Background:
- Inflexible work schedules negatively impact nurse job satisfaction and contribute to turnover.
- Job satisfaction is a critical factor in retaining nurses.
- Autonomy and educational opportunities are key drivers of job satisfaction in acute care settings.
Purpose of the Study:
- To discuss the implementation of computer-based self-scheduling in a hospital system.
- To analyze the impact of self-scheduling on nurse autonomy, professional development, turnover, and hospital costs.
Main Methods:
- Implementation of a computer-based self-scheduling system.
- Analysis of the system's impact on key nursing and hospital metrics.
Main Results:
- Self-scheduling positively influences nurse autonomy.
- Potential for improved professional development opportunities.
- Anticipated reduction in nurse turnover and associated hospital costs.
Conclusions:
- Computer-based self-scheduling is a valuable tool for enhancing nurse job satisfaction.
- Staff development educators should consider self-scheduling to improve autonomy and professional development.
- Self-scheduling may play a significant role in mitigating nurse turnover and reducing hospital expenses.
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