Reduction of Burnout in Mental Health Care Providers Using the Provider Resilience Mobile Application
Amanda Ernst Wood1,2, Annabel Prins3,4, Nigel E Bush5
1American Lake Division (A-116-R), VA Puget Sound Health Care System, Tacoma, 98493, USA. Amanda.wood@va.gov.
Abstract:
This pilot study examined the usability, acceptability, and effectiveness of a free Provider Resilience (PR) mobile application (app) designed by the National Center for Telehealth and Technology to reduce provider burnout. Outpatient mental health providers (N = 30) used the PR app for 1 month. Participants rated the PR app on the System Usability Scale with an overall score of 79.7, which is in the top quartile for usability. Results of paired sample t tests on the Professional Quality of Life Scale indicated significant decreases on the Burnout (t = 3.65, p < .001) and Compassion Fatigue (t = 4.54, p < .001) subscales. The Provider Resilience app shows promise in reducing burnout and compassion fatigue in mental health care providers.
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