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A Program Manager's Guide for Program Improvement in Ongoing Psychological Health and Traumatic Brain Injury

Gery W Ryan, Carrie M Farmer, David M Adamson

Rand Health Quarterly

|January 14, 2017

Summary

RAND developed a performance assessment tool to help the Department of Defense improve programs supporting service members and families coping with psychological health and traumatic brain injury (TBI) challenges from military conflicts.

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Area of Science:

Military Health
Public Health Interventions
Program Evaluation

Background:

The U.S. Department of Defense (DoD) implemented numerous programs between 2001 and 2011 to address psychological health and traumatic brain injury (TBI) stressors faced by service members and families due to prolonged conflicts.
Hundreds of programs exist, varying in scope, size, and target populations, necessitating effective evaluation methods.

Purpose of the Study:

To develop and introduce a practical tool for assessing the performance of DoD programs aimed at supporting service members and their families.
To provide guidance for continuous quality improvement (CQI) in military health and family support programs.

Main Methods:

Development of a structured tool designed to guide program managers through performance assessment.
The tool facilitates identifying areas for improvement, implementing solutions, and reassessing program effectiveness.

Main Results:

The RAND-developed tool offers a systematic approach to evaluating program performance.
It supports informed decision-making for resource allocation and program enhancement.

Conclusions:

The tool is intended to maximize the benefits of DoD support programs by ensuring resources are wisely invested.
It promotes continuous quality improvement for psychological health and TBI programs within the military community.