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Caring: An Undiscovered "Super Ility" of Smart Healthcare
Nancy Laplante1, Phil Laplante2, Jeff Voas3
1Widener University.
None:
As new and exciting applications emerge using smart technologies, the Internet of Things, data analytics, and others for healthcare, a critical problem is emerging: the potential loss of caring. While these exciting technologies have improved patient care by allowing for better assessment, surveillance, and treatment, the use of technology can disassociate the caregiver from the patient, essentially removing the "care" from healthcare. Here we introduce the notion of caring as an undiscovered ility that ranks at least as important as other well-known ilities in healthcare systems.
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