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The Effects of Role Playing in a Program to Modify Attitudes Toward Black Employees
Wayne F Cascio1, Bernard M Bass1
1a Florida International University and University of Rochester , USA.
This study explored racial awareness training for managers. Role-playing exercises significantly improved attitudes toward race in the workplace, particularly on key factors assessed.
Area of Science:
- Organizational Psychology
- Workplace Diversity and Inclusion
- Management Training
Background:
- Workplace environments often face challenges related to racial bias.
- Effective management training is crucial for fostering inclusive work cultures.
- Understanding and modifying racial attitudes in professional settings is an ongoing objective.
Purpose of the Study:
- To assess the impact of a one-day management training program on racial attitudes.
- To evaluate the effectiveness of role-playing exercises in modifying race-related perceptions.
- To identify specific racial awareness factors influenced by the training.
Main Methods:
- A cohort of 2292 managers (male/female, white/black) participated in the training.
- A role-playing exercise focused on five statistically derived racial awareness factors.
- Pre- and post-questionnaires measured changes in racial attitudes.
Main Results:
- Participants engaging in role-playing showed the most significant attitude change.
- Improvements were most pronounced on three out of the five targeted racial awareness factors.
- The training demonstrated a measurable impact on managers' racial perceptions.
Conclusions:
- Role-playing exercises are an effective tool for management training in racial awareness.
- Targeted interventions can lead to positive shifts in workplace racial attitudes.
- Management training plays a vital role in promoting diversity and inclusion.
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