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Development of a usability evaluation method using natural product-use motion.
Joonho Chang1, Kihyo Jung2, Wonsup Lee3
1Department of Industrial and Manufacturing Engineering, Pennsylvania State University, University Park, PA 16802, USA.
Applied Ergonomics
|February 8, 2017
Summary
A new usability evaluation method measures natural product-use motions (NMs) against actual product-use motions (AMs) using motion similarity (MS). Higher MS in vacuum cleaners correlated with lower muscular effort, suggesting improved product design.
Area of Science:
- Human-Computer Interaction
- Ergonomics
- Product Design
Background:
- Traditional usability evaluations often lack objective measures of natural user interaction.
- Assessing product usability requires methods that capture real-world usage patterns.
- Understanding the link between motion and user experience is crucial for effective design.
Purpose of the Study:
- To develop and validate a novel usability evaluation method incorporating natural product-use motions.
- To quantify usability by comparing natural motions (NMs) with actual motions (AMs) via motion similarity (MS).
- To assess the correlation between the proposed method and established metrics like EMG and discomfort ratings.
Main Methods:
- An optical motion capture system was employed to record NMs and AMs during product use.
- Motion similarity (MS) was calculated as the percentage of similarity between NMs and AMs.
- The method was applied to a usability test involving 15 participants and four vacuum cleaners.
- MS results were compared with electromyography (EMG) measurements and subjective discomfort scores.
Main Results:
- Vacuum cleaners A (44.6% MS) and C (44.2% MS) exhibited higher motion similarity than cleaners B (42.9% MS) and D (41.7% MS).
- Higher MS generally corresponded with lower EMG activity, suggesting reduced muscular effort for more similar motions.
- A slight divergence was observed between MS and subjective discomfort ratings.
Conclusions:
- The developed method, based on motion similarity (MS), offers a valuable tool for usability evaluation.
- The findings indicate that deviations from natural motions may increase muscular effort.
- Further research across diverse products is recommended to establish the generalizability of this motion-based usability assessment technique.

