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Expanded Roles for Pharmacy Technicians in the Medication Reconciliation Process: A Qualitative Review
Hospital Pharmacy
|February 10, 2017
Summary
Pharmacy technicians can accurately collect medication histories, supporting medication reconciliation. This review suggests their involvement is a viable strategy for improving healthcare processes with proper oversight.
Area of Science:
- Pharmacy Practice
- Health Services Research
- Patient Safety
Background:
- Accurate medication history collection is crucial for medication reconciliation.
- Pharmacy technicians' role in this process is gaining attention.
- Evaluating the quality and accuracy of technician-collected histories is important.
Purpose of the Study:
- To review literature on pharmacy technician involvement in medication reconciliation.
- To summarize outcomes regarding the quality and accuracy of medication histories collected by technicians.
Main Methods:
- A literature review was performed using MEDLINE and Academic Search Premier databases.
- Searches covered the period from 1948 to April 2015.
- Identified papers were analyzed for descriptive content and outcome evaluations.
Main Results:
- Sixteen papers were identified; 12 included formal outcome evaluations.
- Nine studies compared pharmacy technicians to other healthcare professionals.
- Trained pharmacy technicians demonstrated similar or improved accuracy and completeness in medication history collection.
Conclusions:
- Pharmacy technicians can be effectively utilized in medication reconciliation with appropriate supervision.
- Further research should assess expanded technician roles, standardization of training, and regulatory clarification.
- Evaluating the impact of pharmacy technicians in healthcare systems is recommended.
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