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Designing Novel Health ICTs to Support Work, Not Generate It: Five Principles
David Peddie1, Serena Small1, Maeve Wickham2
1School of Communication, Simon Fraser University, Burnaby, BC, Canada.
Abstract:
In this paper, we offer five principles to inform how health ICT designers and healthcare organizations address and mitigate issues relating to clinician documentation burden. We draw on our experience and empirical work designing an ICT intervention, ActionADE, to illustrate how our team developed and will use these principles to ease documentation burden for clinician-users.
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