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Utilizing the physician assistant role: case study in an upper-extremity orthopedic surgical program
Shelanne L Hepp1, Esther Suter1, Dwayne Nagy1
1From Workforce Research & Evaluation, Alberta Health Services, Calgary, Alta., (Hepp, Suter); Provincial Medical Affairs, Alberta Health Services, Calgary, Alta., (Nagy, Knorren); and the Division of Orthopaedics, Department of Surgery, University of Alberta, Edmonton, Alta. (Bergman).
Physician assistants (PAs) improve orthopedic care efficiency in Canada. Implementing a PA in an upper-extremity surgical program enhanced patient access and care quality, demonstrating their value in the healthcare team.
Area of Science:
- Orthopedic Surgery
- Healthcare Management
- Physician Assistant Studies
Background:
- Canadian orthopedic services face resource shortages and inefficiencies.
- Physician assistants (PAs) are common in US orthopedic care but less experienced in Canada.
- A demonstration project in Alberta integrated a PA into an upper-extremity surgical program.
Purpose of the Study:
- To demonstrate the role of a physician assistant (PA) in preoperative, operative, and postoperative orthopedic care.
- To evaluate the impact of a PA on patient access and care quality.
- To assess system efficiencies within an orthopedic surgical program.
Main Methods:
- Mixed-methods evaluation including interviews, surveys (healthcare providers and patients), and clinic data analysis.
- Analysis of 2 years of new patient data.
- Operating room experiment comparing expected versus actual surgical phase times.
Main Results:
- The PA managed patient referrals and postoperative follow-up, increasing new patients by 113% in the second year.
- Healthcare providers and patients reported excellent care provided by the PA.
- Surgical preparation time exceeded expectations, while surgeon and postsurgery times were reduced.
Conclusions:
- The PA became an integral part of the orthopedic care team within 24 months.
- The PA demonstrated the ability to deliver quality care across the continuum of orthopedic services.
- The integration of a PA improved system efficiencies in orthopedic care.
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