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"Windshield Tour" - A Journey Towards Cultural Competency
D Kay Taylor1, Laura Carravallah1, Melissa Hamp1
1a Hurley Medical Center, Flint, MI and Michigan State University College of Human Medicine , East Lansing , MI.
Medical Education Online
|March 4, 2017
Summary
A "Windshield Tour" improved medical residents' and students' understanding of patient socioeconomic challenges and healthcare access. This innovative approach enhances cultural competency by exposing trainees to diverse community living conditions.
Area of Science:
- Medical Education
- Cultural Competency
- Community Health
Background:
- Medical educators increasingly prioritize cultural competency in educational programs.
- A community hospital serves a population where a significant portion lives below the poverty level.
Purpose of the Study:
- To describe an innovative educational approach for medical trainees.
- To provide first-hand experience of patients' living conditions in poverty-stricken neighborhoods.
Main Methods:
- Collaboration with a community organization (Faith Access to Community Economic Development - FACED).
- Development of an educational driving tour ('Windshield Tour') of impoverished areas.
- Administration of pre- and post-test knowledge/attitude questionnaires to 80 participants (residents and medical students).
Main Results:
- Significant improvements in understanding patients' personal and financial hardships.
- Enhanced perceptions of healthcare resource availability.
- Increased understanding of healthcare benefits issues.
- Altered rankings of important patient/physician characteristics.
Conclusions:
- The educational intervention positively impacted participants' perspectives.
- Exploration of future collaborative projects to increase community exposure for trainees.
- The program successfully fostered greater awareness of socioeconomic factors influencing patient health.
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