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Incorporation of lean methodology into pharmacy residency programs
Natalie John1, Holly Snider2, Lisa Edgerton2
1New Hanover Regional Medical Center, Wilmington, NC njohn@carolinaeasthealth.com.
Summary
Lean methodology enhances pharmacy residency programs by integrating quality improvement, leadership development, and better communication. This approach ensures continuous program enhancement and resident growth within healthcare systems.
Area of Science:
- Pharmacy Education
- Healthcare Management
- Quality Improvement
Background:
- Community teaching hospitals face challenges in optimizing residency programs.
- Lean methodology, a proven organizational strategy, offers potential solutions for program development.
Purpose of the Study:
- To describe the implementation of lean methodology in pharmacy residency programs.
- To evaluate the impact of lean principles on program evaluation and development.
Main Methods:
- Integration of lean tools and activities into residency requirements and learning.
- Application of the 4 rules of lean for program management and improvement.
- Involvement of stakeholders in lean events and problem-solving.
Main Results:
- Enhanced management and continual quality improvement of pharmacy residency programs.
- Incorporation of lean events aligned with leadership, management, teaching, and education competencies.
- Successful application of lean problem-solving and communication tools.
Conclusions:
- Lean methodology provides benefits for pharmacy residency programs, preceptors, residents, and the health system.
- Key improvements include enhanced quality-improvement processes, expanded resident leadership opportunities, and better communication.
- Lean principles foster a culture of continuous improvement and leadership development in pharmacy education.
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